5 Common Communications Problems A Small Business Phone System Can Solve
There are plenty of businesses out there that have yet to move their phone systems into the modern day. Classic desk phones still have their uses and are widely available on the market, but they are missing out on many features available with a small business phone system.
Traditional desk phones are, however, susceptible to issues. We’ve listed five of the most common issues businesses encounter and provide answers on how a small business phone system can help rid you of these problems.
We’ve all been there. Halfway through an important call and the signal drops out. Then it’s a cat and mouse game to try and get back on the phone. When you’re trying to keep your business running smoothly, you can do without this annoyance.
With a small business phone system, you can use VOIP to make calls. This means you’ll have a strong signal over Wi-Fi, no matter where your team are based. Perfect for the modern-day where your office may be changing from month to month.
Lack of versatility
On that note, versatility is something your traditional phone system can’t offer. With flexible working hours and staff working from all over the globe, just calling people on their number is no longer viable.
Small business phone systems can be used all over the world, connecting via the internet and allowing businesses to keep their staff talking, no matter where they are. Available over desktop, tablet and mobile – we offer a communications solution that is usable anywhere.
If you’re still working with old equipment, there’s no guarantee how long they’ll last. And replacing old equipment with more old equipment isn’t always going to be the right strategy.
If you’re a small business, phone systems can provide a way to ensure you can talk to clients, staff and stakeholders with confidence. Our solutions provide a communications infrastructure that is guaranteed to work today, as well as tomorrow.
No specialised support
Phone systems going down or not functioning can ruin your day. In a worst-case scenario, it could end up costing you a lot of time and money. But, with modern systems, you can have access to world-class equipment and local support when you need it.
When working with Elementel, support is tailored to your business and you’ll have a dedicated team who understand your needs on hand 24/7 to assist you in any queries. We are here for you, whether it’s a big question or a small one.
No integration with your CRM
If you’ve spent decades writing down numbers, messages and email addresses whilst you’ve been on the phone, you’re not alone. Only for those messages to be lost or contact details misplaced. CRM systems are a must in modern businesses and they’re even better when they are combined with your communications infrastructure.
Your phone doesn’t have to just be a phone. Fortunately, there is another way. With full integration with CRM and calendar systems, you can benefit from a higher level of organisation and productivity when you invest in a small business phone system.
Simplify your communications with Elementel
Getting tired of the problems we’ve listed above? It’s probably time you spoke to us. We are here to get your communications back on track with a modern business phone system for small businesses.
Talk to us today to get your communications strategy moving forwards in 2022.