Technical Support

We’re worth it.

As a customer, we’d really like you to stick around. When things go wrong, it’s an opportunity to prove that we’re worth it.

We don’t charge for our UK based support, so call us free on 01794 339339 when you need us, you can also email us if you’d prefer and we’ll get right onto it. Alternatively, visit our knowledgebase to view our support PDF’s.

We always aim to fix things for you straight away. If this isn’t possible, we will keep you regularly informed of progress.

You can trust our decades of Telecoms experience to find the right solution for you, when you need us.

Music On Hold Instructions

Please follow the link below. Once on the MOH Player website, click get started in the top right, to begin set up.

Don’t be shy! Let’s talk…

We’d love the to hear from you. With our no-nonsense UK based experts, decades of telecoms experience and a down to earth approach, we’re confident that we are the telecoms company that you’ve been waiting for.

Email: support@elementel.co.uk
Phone: 0330 024 8998

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