Blog
What is a PBX phone system and how does it work?
PBX phone systems. It might be a phrase you’ve heard before – or you may have never heard of it at all. That’s why we’re here to help explain exactly what they are and how they can help your business. SPOI...
Business Broadband: Common questions and misunderstandings
We get asked a lot of questions about business broadband. After all, we do know a thing or two. Business broadband, similar to a lot of technology, is full of jargon, industry terms and mind-boggling acronyms th...
What is the best phone system for restaurants?
Owning a restaurant, you’ve probably experienced the pitfalls of a bad phone system. When you know it’s time to upgrade, it’s time to start shopping. With so many advanced phone systems on the market, itâ€...
What is a Hybrid Phone System and How Do They Work?
You might have heard a lot about hybrid phone systems before now. It might sound like a specialist concept – but actually, they’re rather common in workplaces across the UK. As with a lot of technology, thereâ...
Confused about Telecoms? Our jargon-free explainer
In the technology world, it’s easy to get carried away with acronyms, confusing product numbers and tech speak that many people won’t understand. As a company, ElemenTel tries to remove the threat of miscomm...
Broadband and Leased Line Connection: What’s the difference?
There’s a lot of jargon in our world. But most people have heard of broadband, that’s a given! Leased line connections, however, are still not a household name. Many businesses are missing out on a better wa...
Salisbury: Leading the UK’s transition to fibre
We are in the midst of a broadband revolution, with BT announcing the first city in the UK to be ‘fully fibered.’ All 40,000 of Salisbury’s residents will now have access to lightning-fast internet, thanks...
4 top tips to improve unified communications security for your business
You’ve invested in a unified communications system and your business is already reaping the benefits. That’s one thing you can tick off the never-ending to-do list. But there’s, unfortunately, another thin...
5 benefits of unified communications for small business
A world where all of your emails, calls and instant messaging are in one place. Thanks to unified communications packages like ours, that world is already here. If you aren’t already aware, unified communicati...
Microsoft Teams Phone System – Is it good for mid-size companies in 2022?
Your business is continuing to grow. But you’re still using the same old phone systems you’ve had for years and years. You know it’s time to upgrade, but where do you look? There are so many options for bu...
VoIP integrations: Making Your Business Phone System Work with Your CRM
If you’ve made the leap to VoIP, you’re probably already seeing the benefits. But – many people forget the power of integrating their new phone system with their CRM. This can save time, money, and increase ...
The best phone system for schools and universities
Schools, colleges and universities have their own ecosystem. They’re the beating heart of local communities, offering opportunities for millions of young people to develop every single day. But – with so many ...
7 things to consider before choosing a phone system
You might be sick and tired of unreliably phone systems letting your team down. Or maybe you’ve decided that you want to browse online to discover the best option when the time comes to upgrade. But what do yo...
Leased lines: what you need to know
Leased lines for businesses are not new – but they are powerful and have plenty of benefits that will impact your business every day. It can be hard to navigate the world of technology. With so many options avai...
Six reasons to switch from G Suite to Microsoft 365
Now, you’ve probably heard us talking about the power of Microsoft 365 before now. That’s because we’re adamant that it’s the best option on the market for organisations, big and small. If you’re using...
Mobile antivirus – it’s more important than you think
You might be aware of the risks of searching online from your computer. Ending up on a dangerous website that infects your computer with a virus or malware. More often than not, your computer can detect these th...
DECT Phones – Everything you need to know
If you’re a business owner, the world of communications can seem pretty confusing. There are so many options for businesses and it’s hard to know where to start when you’re on the hunt for a new phone syst...
Top 5 reasons to use a managed service provider (MSP)
Telecoms and IT support are natural partners. With an increased reliance on technology in our day-to-day, businesses are beginning to consider if having separate telecoms and IT providers actually makes sense. I...
The biggest problem with business phone systems – and how you can fix it.
You’ve got a business phone system. It’s been doing its job for a long time. But it’s never been able to do anything more than the basics. Maybe you’ve heard from a client or a friend about what their ph...
What is the best phone system for veterinary practices?
With high-pressure workplaces, the last thing you need is something slowing you down. A phone rings. It’s important. But you’ve got five other things on your plate. The phone goes unanswered, your customer i...
An introduction to business phone systems
Business phone systems are found in offices all over the world. They are the key to helping businesses keep their customers, clients and staff all talking to one another. Evolving a lot since their inception, we...
The truth on how business phone systems can help boost your productivity
It’s no secret that productivity is vital for the success of your business. Sometimes there are bottlenecks or circumstances that are out of your control. But what if there was a simple way you could improve t...
5 Common Communications Problems A Small Business Phone System Can Solve
There are plenty of businesses out there that have yet to move their phone systems into the modern day. Classic desk phones still have their uses and are widely available on the market, but they are missing out ...
How your strategy will change with a business phone system
There’s no strategy that can account for the day-to-day in your business. In order to have a good overall business strategy and plan, you’ll need to do everything you can to control the daily operations of y...
Teams phone system and home working – stay connected
With the workplace in limbo once again, it brings a shedload of stresses that are filling the plates of business owners. The last thing you need? A communications breakdown. Staff not able to talk to each other,...
Paving the future for teams calling and online connectivity
Feeling like you’re stuck in the past? Maybe your desk phone isn’t quite cutting the mustard anymore. Maybe you’re sick of your slow internet impacting your video calls. Whatever the problem, Teams Calling...
How can your business benefit from Teams Calling?
If you’re currently dealing with a hybrid working setup, you may be facing new challenges in keeping your staff in contact. Combining your communications on a platform like Microsoft Teams can allow for a stre...
Teams phone system for your small business: Everything you need to know
After surviving the pandemic, your business is likely just getting back on its feet and starting to plan for a post-COVID world. As your business grows and your team expands, there will be plenty of administrati...
4 Reasons for you to Combine your Telecoms and IT Support
As the world of telecoms and IT support become more relevant in day-to-day business, companies are starting to understand the benefits of combining these two vital aspects of their business. With the world havin...
Microsoft Teams VoIP: What your business needs to succeed
So you’ve managed to make it through the pandemic. Your business is getting back to normal, staff are back in the office and it’s looking like there’s a brighter future ahead. It’s a great feeling to be ...
The future of Microsoft teams after COVID
2020 saw a change to the business landscape. Some managed to continue, some adapted and some are no longer with us. But – those who survived have thrived. This has been in part due to the versatility shown by th...
Yealink Teams Phone: Is it the best solution for your business?
Business phone systems. They have been responsible for keeping businesses talking throughout the pandemic, but have been a vital part of technology infrastructure within offices for decades. With the rise of dig...
Using Microsoft Teams as a Softphone: Move your business communications up a gear
Whilst staff are slowly starting to trickle back into office spaces across the country, many businesses are adapting to their new flexible patterns or even ditching the office altogether. Keeping your staff in t...
Futureproofing your business with Microsoft Teams Unified Communications
An unstable world is often a dangerous thing for businesses. Projections become skewed, planning becomes much less reliable and your staff are uncertain of what may come next. Thousands of businesses across the ...
Microsoft UCaaS: Breaking the mould in Unified Communications
Unified communications have been becoming more commonplace in offices over the past decade. But with the arrival of new technology as well as the situation brought about by COVID, that growth has skyrocketed. Th...
Operator Connect – What’s It All About?
Heard about Operator Connect? No? You are not alone. Read on below and find out more about how Microsoft has made their latest advance into the telecoms industry. What is Operator Connect? Introduced at the Micr...
Microsoft – A Window Into The Tech Giant’s History
Microsoft is not just a household name; it’s much more than that. They are the company that is responsible for today’s tech revolution and bringing computing into the homes of billions. From humble beginnings...
Unified Collaboration – What’s the Best Option?
The world is moving to digital. We have seen the importance of a reliable communications infrastructure throughout 2020/21, which can make the difference between businesses functioning and malfunctioning. As tec...
Microsoft Teams Direct Routing – A Powerful Tool for Your Business
What is Microsoft Teams Direct Routing? How can Microsoft Teams Direct Routing save you money and improve your communication system? Let’s take a closer look at how it can help your business. Throughout COVI...
Microsoft Teams Phone System – Levelling Up Communication & Collaboration
We’re delighted to announce that we will now be heavily focussing on our Microsoft Teams Phone System! Fitting in alongside our other expert solutions, the Microsoft Teams Phone System closes the gap between f...
Call Logging System – How Can it Help Your Business?
Looking for a call logging system? Want to find out more about how a call logging system works? Well, you’ve come to the right place! In the wake of the COVID-19 pandemic, it’s never been more important to be on...
What is the Best Phone System for Dental Practices?
If you have made it this far, the chances are that you are looking for the best phone system for your dental practice. But what makes a good phone system? And more specifically, how can a phone system be best op...
Call Recording Phone Systems – What is Call Recording & How Can It Help Your Business?
Back in 2017, the experts at ​Microsoft reported that 96% of people agree that customer service is a crucial factor in their choice of loyalty to a brand​. That’s a pretty convincing majority if you ask me...
The Importance of Future-Proofing Your Communications
With all the chaos and uncertainty of 2020, you’d be forgiven for not always thinking about the future. I’m not sure about you, but I’m taking life on a day-by-day basis at the moment. Regardless, it’s s...
The Power of Computer Telephony Integration
Computer Telephony Integration is not the most concise or exciting-sounding of phrases, to be brutally honest with you. It’s a bit of a mouthful too, so we will refer to this as CTI – I’m sure you’ll be glad to ...
Wildix – The Work from Home Phone System
What is a work from home phone system? Why do you need one? With home working becoming the norm this year, we thought it would be a good idea to look at the best work from home phone system and how it can help y...
Is Your Phone System Ready For 2021?
Is your phone system ready for the New Year? Are your communications ready to tackle remote working and whatever else 2021 might have in store for us? Let’s take a look at how you can get your phone system ready...
Phone Systems for Care Homes
This year has been a difficult one for all parts of society, but there is no doubt that care homes have seen some of the worst of what COVID-19 is capable of. Within these care homes however, have been incredibl...
Wildix Wins at Comms National Awards 2020
If you haven’t noticed, we are a big fan of the Wildix phone system here at ElemenTel, and it’s not hard to see why. Wildix offers one of the best telecoms solutions on the market but don’t just take our w...
VoIP Phone Systems for Business – 4 Reasons Why You Should Switch
VoIP Phone systems are becoming more and more popular with businesses across the UK. Why we hear you ask? Well, there are several considerable benefits to VoIP phone systems, in particular for business, compared...
Phone System for Opticians – What’s the Best Option?
What is the best phone system for opticians? Well, it’s a good question, and we thought we would take a closer look at how the best phone system can ensure a smoother working day at any optical practice. 20/20...
Best Phone System for Medical Practices & Healthcare
Communication is always important. But this is, even more, the case in the Healthcare industry where poor communication can be a matter of life and death. It may sound a bit trivial, but the best medical practic...
What’s the Best Phone System for Estate Agents?
If you’re reading this, chances are you are on the lookout for a new phone system for your estate agents. But what is the best phone system for estate agents we hear you ask? It’s important to make an excellent ...
Working from Home Revolution – Is this Just the Start?
2020 has been a bit of a crazy one. Cast your minds back to January, and there was all the hysteria about a possible World World Three outbreak. In February, Australia was on fire with bushfires causing widespre...
Call Centre Phone Systems – What’s the Best Phone System for Call Centres?
What is the best phone system for call centres? Well, it’s a good question, and it goes without saying that to maximise the efficiency of your call centre, you need to have a quality phone system in place. Let...
Phone System for Manufacturers – What’s the Best Option?
What is the best phone system for manufacturers? With the financial repercussions of COVID-19 taking effect around the globe, you need to make sure your telecoms set-up is giving you top value. The Wildix phone ...
What is the Best Phone System for Garages?
If you’re reading this, chances are you are hunting for a new phone system for your garage. With endless options on the market, it can be hard to know which way to turn. So we’ve put together this short piec...
Back To Work Strategy. COVID-19 Business Recovery
COVID-19 has changed how you live. It’s changed how you interact with others. It’s even changed the way you work. Businesses around the globe have forcefully adapted to strict new ways of working, with many ...
Business Cloud Phone System – The Wildix Way
In recent years cloud technology has made its presence well-known, helping to pioneer the digital landscape as we know it today. Rewind a couple of decades and ‘the cloud’ was just a source of potential rain, wh...
ElemenTel donates iPads to Southampton Hospital
We are very pleased to be able to share the news that we have made an important donation to University Hospitals Southampton, to support staff and patients in staying connected with loved ones. As a company, Ele...
Virtual Phone System: The Wildix Solution
What is a Virtual Phone System? Virtual Phone System for Care Homes Virtual Phone System for Vets Virtual Phone System for IT Services The world, as we know it, is changing. Businesses around the globe are ada...
Best Technology for Working Remotely
What’s the Best Technology for Working Remotely? There is no denying that times are tough and your business needs to be prepared with the best technology for working remotely. ElemenTel has put together this u...
5 Step Guide: Transition to a Remote Working Setup
How to get the best technology for remote working in 5 steps With social distancing becoming an increasingly popular combative measure due to COVID-19, it’s essential to have a communication system in place fo...
Coronavirus Update
We would just like to contact our customers and remind you that during these uncertain times our support and customer service teams are here to support you for all of your Telecommunication needs. We appreciate ...
How can Remote Phone Systems help with Remote Working?
What is Remote Working? What are Remote Phone Systems? How can Remote Phone Systems help my Business? With the sudden viral outbreak of COVID-19, many business owners have been left contemplating the same diffic...
Wildix Awards: ElemenTel winners in Spain
On the 3rd – 5th of February 2020, ElemenTel were invited to the Unified Communication & Collaboration (UCC) Summit in support of Wildix. The summit recognises and celebrates the excellent work of businesses, wh...
ElemenTel back Southampton Hospitality Awards 2020
On the 7th of February, the winners of the Southampton Hospitality Awards 2020 were announced. The awards recognised the best the hospitality industry has to offer in the Southampton region. Customer service, co...
Lights, Camera, Action!
Following on from our day of filming with Wildix back in November last year, here is the final cut!  Our MD Martin Jupp reflected on the day’s events:  “It’s an exciting time at ElemenTel HQ, with our team...
Hotel Phone Systems from Wildix
Our cloud hotel phone systems grow and adapt to your hotel’s needs, whether you have three or three hundred rooms. Searching for a new phone system for your hotel? Wouldn’t it be great if there were a featur...
Wildix Phone Systems for Veterinary Practices
Looking for a new phone system for a Veterinary Practice? Don’t want to break the bank with extortionate monthly bills and long contracts? ElemenTel’s Wildix phone system is the perfect solution for Vets all...
Wildix visit ElemenTel – A Platinum Partner Showcase!
In February 2019 ElemenTel were recognised as Wildix’s top partner of the year in 2018, and since then our partnership with Wildix has gone from strength to strength as we introduce our customers to Wildix’s...
Wildix – The First and Only Browser Based Unified Communications and VOIP PBX
Who is Wildix? Wildix is a global company, at the forefront of cutting-edge telecommunications technology around the world. Wildix develops industry-leading VoIP phone systems, creating the very first browser-ba...
ElemenTel join Gigabit Broadband Voucher Scheme
Launched by the Government in 2017, the Gigabit Connection Voucher Scheme , offers businesses the opportunity to claim up to £3000 towards the cost of a gigabit capable lease line broadband connection. SME’s*...
Wildix Partnership!
ElemenTel are delighted to announce that they are now partnering with Wildix and will be providing Wildix’s industry leading unified communications suite of products to its new and existing customers. From Jul...
Openreach announce timeline for withdrawal of WLR Products
Are you using VoIP/Broadband for your business calls yet? Openreach announce timeline for withdrawal of WLR Products (Traditional ISDN/Analogues lines) In its report “Upgrading the Access Network: The Withdr...
Locked into a contract?
We see a lot of businesses who want to change or upgrade their telecommunications equipment and supplier but are unable to due to being locked into long contract periods. For bigger businesses, usually the only ...
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