The Importance of Future-Proofing Your Communications

With all the chaos and uncertainty of 2020, you’d be forgiven for not always thinking about the future. I’m not sure about you, but I’m taking life on a day-by-day basis at the moment. Regardless, it’s still important to look at the bigger picture and plan for the future.

As I’m sure you are already well aware, the COVID-19 pandemic has forced many businesses to migrate to a remote working set-up. The way things are panning out, it’s beginning to look like remote working is here to stay. For example, job boards have become increasingly populated with remote based roles, whereas prior to 2020, these opportunities were few and far between.

We understand that telecoms might not have been at the front of your mind recently, but it’s never been more critical to ensure that you have the best tech in place, to support your home workers. But how can your business future-proof your communication systems through 2021 and beyond? Let’s find out.

Communication Is Key

​A key foundation for any successful business is a robust communication system that allows team members to collaborate easily and provides a seamless experience for customers when they reach out to you.

Here are a few features which make the Wildix phone system, a stand-out solution for 2021 and beyond.

Optimised for home-workers

Fancy being able to host video conference calls directly from your business phone system? Well, with the Wildix solution, this is entirely possible. Featuring a seven-inch full-colour screen, Android OS and an integrated two-megapixel camera, you’ll be able to see your colleagues in all their glory. Collaboration has never been so easy with Wildix.

Furthermore, if you have concerns about how we could install such systems amid a pandemic, don’t fear. ElemenTel provides remote deployment for all our VoIP phone systems, with pre-programmed handsets which we can send out to you, and a straightforward installation process. Plug-in, connect to the internet, and you are good to go. And if you do have any troubles getting things set-up, you can always expect friendly, UK-based support to help resolve any issues you may be having.

Remote Workforce: Contactable on a Single Number

When a customer calls in, they need to reach the correct person within the office, without having to redial various different numbers. Rather than sending your customers on a wild goose chase trying to contact the person they require, the Wildix phone system allows all your team to be contactable on a single number. The call can then be diverted to the appropriate extension by the call-handler. It’s as simple as that!

To wrap things up, we thought it would be worth mentioning that our telecoms solutions offer insane value, saving your business money. Sound good? ​Please contact​ one of our expert team on 01794 339 339 to find out how we can help you.