Microsoft Teams Phone System
Elementel’s Microsoft Teams Phone System is the latest addition to our portfolio of expert communications solutions.
By using our cloud based systems, your communications can become modernised, versatile and always reliable.
- Call Recording
- Unlimited call plans available
- Cheaper than Microsoft
- 24/7 support available
- Training packages available
- Flexible terms and tariffs
What is a Microsoft Teams phone system?
The Microsoft Teams phone system is a versatile, modern alternative to a traditional desk phone. With all the features of your old desk phone, it is compatible with the industry-leading Microsoft Teams software that has transformed the way the world communicates.
The software is continuing to grow in popularity, both in offices and homes, with a tremendous increase in users across the globe in the last two years. Because of this, it has been adopted by organisations worldwide as a rigid, reliable communications platform for their workforce.
How does it work?
Using VOIP, your new phone system can make calls internally, externally and globally over Wi-fi. More and more phone systems are making use of internet calling, as it offers a more flexible and reliable signal.
But, if you’ve got team members out on the road – they can still check in. Integrating over desktop, tablet and mobile means your team can stay connected no matter where they are. They have the option to connect to local Wi-fi spots or use their 3/4/5G network.
The software connects to your CRM system, offering access to your address book when a call comes in. This allows you to instantly recall client information, as well as track/record calls.
Can Microsoft Teams replace a phone system?
The Teams phone system can deliver everything your traditional phone system can, plus so much more. We know it might be difficult to get rid of your old trusty desk phone – but the potential for improvement in your workflow, communications and efficiency is huge.
If you’re not sure you’re ready for a new system – talk to one of our team and discover how easy it is to switch.
Is a Microsoft Teams phone system right for me?
We would recommend the Microsoft Teams phone system to businesses who are looking for a communications infrastructure that is ready for anything. With our world fundamentally changed since the pandemic, it’s important to be ready for anything. This system is a fully integrated solution that can keep your staff talking, no matter where they are.
It utilises the latest advances in VOIP and video calling technology, meaning your business can stay ahead of the curve. You’ll benefit from continued updates courtesy of Microsoft and, if partnered with Elementel, provide constant support that will solve any problem you encounter.
Why choose ElemenTel?
We’re the partner you need for your new communications system. Driven to success by providing unrivalled customer service, we’ve helped companies all over the country utilise new technology for the benefit of their staff and their business.
Working with us allows you to benefit from Microsoft’s latest technology, but rely on personalised, local support. Support is tailored to your business, and you’ll have a dedicated team who understand your needs, ready to assist you in any queries. We are here for you, whether it’s a big question or a small one.
- Local support that’s 24/7/365
- Decades of telecoms experience
- Microsoft approved partner
- Bespoke packages built for your business
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Frequently Asked Questions
Similar to a traditional phone system, you will need a phone number associated with your Teams system if you’re looking to make calls outside of your organisation.
If you’ve already got a telephone number, this can be connected. If you haven’t, it’s really easy to register a local number with a VOIP service and get you set up. This is something our team will take care of.
If you’re ready to make the switch from your landline, then absolutely.
It has all the features you’d expect from your normal phone, but boasts a wealth of other features your business will love.
Not sure you’re ready to ditch the landline? Talk to our team and they can explain what you’re missing.
Yes. You will be able to set up your system to call multiple devices, leaving you with happier customers and less voicemails.
You can even re-direct or divert calls, depending on the time of day or what staff are working.
You can use your Microsoft Teams phone system to call anyone, whether they’re within your business or not. Utilising VOIP, you will be able to make calls to other team members and traditional phone numbers all over the globe.
The call quality on Teams phone systems are clean and refined thanks to being conducted over Wi-fi. Where you’re less reliant on signal, the quality of your microphone is the main thing that will define the quality of a call.
Most modern computers and mobile phones have good quality microphones, so you’ll be able to see a higher level of quality than you would via a normal call.
The phone really needs to be teams compatible, but many are. The phones that are available are from manufacturers like Yealink, Polycom, and Audiocodes.
Some legacy phones work with basic calling functionality, they are:
Cisco IP Phones with MPP firmware (6821, 7800 series, 8800 series), Polycom SIP phones (VVX series 100, 200, 300, 400, 500, 600, etc.), Yealink (T20 series, T30 series, T40 series, T50 series), AudioCodes 400 HD series.
The Microsoft Teams Phone System allows businesses to manage all their collaboration and communication from an interface that has become very familiar to many organisations. Our 30+ years in telecoms and IT, coupled with our dedicated support team means that we can truly offer you a complete Telecommunications and IT solution
Martin Jupp, Sales Director at ElemenTel
Our communication solutions are built to make your communications simple. Whether you’re currently working with Teams or are looking for a comprehensive overhaul of your businesses communications; we can help.